AffZero

1. Overview

AffZero is operated by AffZero LLC, a company registered in Wyoming, United States. All payments for AffZero subscriptions are processed by Paddle (Paddle.com Market Limited / Paddle.com Inc.), which acts as the Merchant of Record for all transactions. When you purchase a subscription, your payment relationship is with Paddle, and charges will appear on your statement as Paddle.

2. Cancellations

You can cancel your subscription at any time. Your cancellation will take effect at the end of your current billing period, and you will not be charged again after that. You will continue to have access to the Service until the end of the period you have already paid for.

If you signed up for the Starter monthly 14-day free trial, your payment method is charged automatically when the trial ends unless you cancel before then. Cancelling during the trial ends your access immediately at cancellation — you are not charged, and there is nothing to refund.

You can cancel your subscription through the Paddle buyer portal (accessible via the link in your subscription confirmation email) or by contacting us through our Contact page.

3. Refunds

You may request a refund within 14 days of a transaction (an initial subscription charge, a trial conversion charge, or a renewal). To request a refund, contact us through our Contact page or email us directly, or use the "Request refund" option in your Paddle receipt or the Paddle buyer portal.

Refund requests are reviewed by Paddle on a case-by-case basis, considering factors such as the nature of the product, the reason for your request, and your usage of the Service. Submitting a request within the 14-day window does not guarantee approval — Paddle may approve a refund in full, approve a partial refund, or decline the request at its discretion, except where a statutory withdrawal right applies (see "Statutory Rights" below).

If a transaction is not eligible for a refund, you can still cancel your subscription at any time to prevent future charges — cancellation takes effect at the end of your current billing period, as described in "Cancellations" above.

All approved refunds are processed by Paddle to your original payment method, typically within 14 days of approval, though your bank or card issuer may take longer to post the credit.

4. Statutory Rights

Nothing in this policy limits or excludes any rights you may have under applicable consumer protection laws. This is separate from, and in addition to, the general 14-day discretionary refund window described above, which applies regardless of where you reside. If you reside in the EU or EEA, you have a statutory right to withdraw from your initial purchase within 14 days in accordance with applicable consumer law — this statutory right entitles you to a full refund and is not subject to Paddle's discretion, unlike the general policy above. It generally does not extend to automatic subscription renewals once you have started using the Service during that period. Your statutory rights are set out in full in Paddle's Buyer Terms.

5. Discount Codes and Promotions

From time to time, we may offer discount codes, promotional pricing, or referral credits. These apply to the initial charge or period specified at the time of the offer. When a promotional period ends, your subscription will renew at the standard price for your plan. Refunds for promotional or discounted purchases are based on the amount actually paid.

6. Chargebacks

If you have a problem with a charge, we encourage you to contact us or Paddle directly before disputing it with your bank or card issuer. This often results in a faster resolution.

7. Changes to This Policy

We may update this Refund Policy from time to time. We will post the updated policy on this page and update the "Last updated" date.

8. Contact Us

If you have questions about this Refund Policy or need help with a refund, please contact us:

AffZero LLC
30 N Gould St, Ste R
Sheridan, WY 82801, United States

You can also reach us through the app or visit our Contact page.