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Terms of Service

Last updated: June 12, 2026. Please read these terms carefully before using AffZero.

1. Agreement to Terms

These Terms of Service ("Terms") are a binding agreement between you and AffZero LLC ("Company," "we," "our," or "us"), a company registered in Wyoming, United States. By accessing or using AffZero (the "Service"), you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms. If you do not agree, do not use the Service.

2. Description of Service

AffZero is a software-as-a-service platform that automates affiliate marketing workflows. The Service includes tools to connect third-party APIs (e.g., affiliate networks, tracking platforms), create automations, manage email and invoice templates, and optionally integrate with Google services (Drive file-level access and/or Gmail), and related features. Google integrations are not required to use the core platform. We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice.

3. Account Registration and Security

You must create an account to use the Service. You agree to provide accurate, current, and complete information and to keep it updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized access. We are not liable for any loss or damage arising from your failure to protect your account.

We protect your data at rest using AES-256-GCM encryption. Sensitive user-generated content — including API credentials, automation configurations, email and invoice templates, and OAuth tokens — is encrypted before storage. Account identity data such as your name, email address, and the personal or company details you configure is stored in plaintext as required for account management. All traffic is transmitted over HTTPS. For full details see our Privacy Policy §4.

4. Fees and Payment

Certain features of the Service may require payment. You agree to pay all fees associated with your selected plan in accordance with the pricing and billing terms presented at signup or in the app. All payments are processed by Paddle.com Market Limited ("Paddle"), which acts as the Merchant of Record for all transactions. When you subscribe, your payment relationship is with Paddle, and charges will appear on your statement as Paddle. Paddle's terms apply to payment processing.

Fees are generally billed in advance (e.g., monthly or annually) and are non-refundable except as required by law or as explicitly stated in our Refund Policy. You are responsible for any applicable taxes, which may be collected by Paddle on our behalf.

Price changes: Prices shown on our website, pricing page, or in the app are subject to change at any time. We may increase, decrease, or otherwise adjust subscription fees for new customers immediately upon updating our published pricing.

If you have an active paid subscription, any price increase will apply starting with your next billing period, not retroactively to your current period. We will give you at least thirty (30) days' advance notice before a price increase takes effect on renewal. Notice may be sent by email to the address associated with your account, through in-app or account notifications, and/or by updating the pricing information on our website. It is your responsibility to keep your account email address current and to review notices we send.

If you do not agree to an updated price, you may cancel your subscription before your next renewal date and you will not be charged the new price. If you continue your subscription past the effective date of a price change without cancelling, you authorize Paddle to charge the updated fees on renewal. Where applicable law requires your explicit consent or gives you additional cancellation rights for a price increase, we will comply with those requirements.

Promotions, discount codes, and referrals: We may from time to time offer discount codes, promotional pricing, or referral credits. Such offers are subject to the specific terms presented at the time of the offer, are non-transferable unless stated otherwise, and cannot be combined with other offers unless explicitly permitted. Discount codes must be applied at the time of purchase and cannot be applied retroactively. When a promotional or discounted period ends, your subscription will automatically renew at the standard price for your plan. We reserve the right to modify or discontinue any promotional offer at any time. Abuse or fraudulent use of promotional offers may result in the offer being revoked and, where appropriate, charges being adjusted to the standard price.

5. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must comply with all applicable laws, regulations, and third-party terms (including those of affiliate networks, Google, and other platforms you connect). You are solely responsible for the content, automations, and communications you create or send through the Service.

6. Automations and User Responsibility

The Service allows users to configure automated workflows ("Automations") that may send communications, generate documents, interact with third-party APIs, or perform other actions without manual intervention. You are solely responsible for reviewing, configuring, and monitoring any Automations you create.

We do not review, approve, or control the content or recipients of communications generated through Automations. You are responsible for ensuring that any emails, documents, or other outputs generated through the Service comply with all applicable laws and regulations, including anti-spam, marketing, consumer protection, and data protection laws.

We are not responsible for errors, unintended communications, incorrect data outputs, or other consequences resulting from Automations configured by you.

Users are encouraged to review outputs and test automations before enabling production workflows.

7. Automated Actions and Outputs

The Service allows users to configure automated workflows ("Automations") that may perform actions such as sending emails, generating documents, retrieving data from third-party services, or interacting with external APIs.

These actions are executed automatically based on rules, schedules, and configurations defined by the user. You acknowledge that automated processes may produce unintended, incorrect, or unexpected results.

You are solely responsible for configuring, reviewing, testing, and monitoring any Automations you create.

We do not review or approve Automations created by users and are not responsible for any content, communications, data outputs, or actions generated through the Service as a result of user-configured Automations.

The Company shall not be liable for any damages, losses, or claims arising from automated actions executed based on user instructions or configurations.

The Service may execute tasks using data provided by the user or retrieved from third-party services. We are not responsible for the accuracy, completeness, or reliability of such data.

8. Prohibited Conduct

You may not:

  • Use the Service for any illegal, fraudulent, or harmful purpose.
  • Violate any applicable laws, including those governing affiliate marketing, spam, data protection, or consumer rights.
  • Attempt to gain unauthorized access to the Service, other accounts, or our systems.
  • Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Service.
  • Use the Service to send unsolicited or unlawful emails, spam, or communications.
  • Use the Service to send spam, unsolicited commercial communications, or messages that violate applicable email marketing laws, including but not limited to the CAN-SPAM Act, GDPR, or other applicable regulations.
  • Fail to ensure that recipients have provided any required consent or that your communications comply with applicable marketing and electronic communications laws.
  • Interfere with or disrupt the integrity or performance of the Service.
  • Resell, sublicense, or commercially exploit the Service without our prior written consent.
  • Use the Service in any way that could damage our reputation or that of our partners.
  • Use robots, scrapers, spiders, crawlers, or other automated means not provided by us to access, copy, extract, or aggregate data from the Service.

We may suspend or terminate your account if we reasonably believe you have violated these Terms.

9. Beta Features

From time to time we may offer features designated as "beta," "preview," or similar. These features are provided for testing and evaluation purposes and may be incomplete or contain errors. Beta features may be modified or discontinued at any time without notice.

10. Rate Limiting and Abuse Prevention

We reserve the right to impose technical limits on usage of the Service, including limits on automation frequency, API requests, or email sending, in order to maintain system stability and prevent abuse.

11. Intellectual Property

The Service, including its software, design, text, graphics, and other content (excluding User Content), is owned by us or our licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes during the term of your subscription. You may not copy, modify, distribute, sell, or create derivative works from the Service without our prior written consent. "AffZero" and our logo are our trademarks.

12. User Content

You retain ownership of content you create, upload, or transmit through the Service ("User Content"). By using the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, store, process, and display your User Content solely to provide, operate, and improve the Service. You represent that you have all rights necessary to grant this license and that your User Content does not infringe any third-party rights. We are not responsible for User Content; you use the Service at your own risk.

13. Third-Party Services

The Service integrates with third-party platforms (e.g., affiliate networks, Google, Resend). Your use of those integrations is subject to their respective terms and privacy policies. We do not control and are not responsible for third-party services. We act as a conduit when you configure automations that interact with third-party APIs; you are responsible for ensuring your use complies with those platforms' terms.

When you connect third-party services to the Service (such as affiliate networks, tracking platforms, or Google services), you provide authentication credentials (e.g., API keys or OAuth permissions). You are responsible for ensuring you have the right to provide these credentials and authorize our access to the associated accounts.

14. Privacy & Cookies

Our collection and use of personal information, including cookies, is described in our Privacy Policy. By using the Service, you consent to our Privacy Policy. We use strictly necessary cookies for authentication and session management; you may manage your cookie preferences via your browser or the cookie banner we display on your first visit.

15. Usage Analytics

We may collect aggregated and anonymized usage statistics to improve the Service. Such information does not identify individual users.

16. Credits and Metered Usage

Step Credits

Automations in AffZero are metered using Step Credits. Each step executed by an automation on any trigger consumes one (1) Step Credit. A single automation run may consume multiple Step Credits depending on the number of steps it contains and the volume of items it processes (for example, a rule evaluating 50 campaigns in a single run consumes 50 Step Credits).

Your subscription plan determines your monthly Step Credit allowance, as shown on the pricing page. Step Credits reset at the start of each billing period based on your subscription anchor date. Unused Step Credits do not roll over to the next period.

Additional Step Credits may be purchased at any time as one-time add-on packs. Add-on credits are consumed before your plan allowance and expire at the end of your current billing period.

AI Credits

AI-powered features (including the AI Analyze step, Generate with AI buttons, and the AI agent chatbot) consume AI Credits based on the complexity and length of data processed. 1 AI credit = $0.001 of AI API cost. Your subscription plan determines your monthly AI credit limit, which also resets at the start of each billing period. Unused AI credits do not roll over. Additional AI Credit packs may be purchased as add-ons.

Our in-app AI chatbot functions as an AI agent capable of creating workflows, automations, templates, retrieving statistics, and editing configurations in your tracker. Any action proposed by the AI agent requires your explicit confirmation before execution.

AI-generated content (emails, analysis, chatbot responses) is provided as-is and is subject to the accuracy limitations of large language models. AffZero is not liable for decisions made or actions executed based on AI-generated outputs. You are responsible for reviewing and verifying any AI output or proposed action before acting on it.

AI features require sending data to third-party AI providers. The AI chatbot is powered by Anthropic's Claude models. Voice input (speech-to-text) uses OpenAI Whisper solely for transcription. No other AI model provider is used. By using AI features, you consent to this data transfer under their respective terms. We reserve the right to suspend AI access if usage is abnormal or abusive. For full details on what data is sent to AI providers, see §17 below.

17. AI Chatbot Features

AI Model Provider

The AffZero AI chatbot is powered exclusively by Anthropic's Claude family of large language models (including Claude Haiku, Sonnet, and Opus variants, selected based on task complexity). Voice input uses OpenAI Whisper solely for speech-to-text transcription; no conversational data is sent to OpenAI. No other AI model provider is used.

Data Sent to AI Models

The following data may be included in requests sent to Anthropic's API:

  • Your typed messages or transcribed voice input within a chat session.
  • System context about your current page, connected platforms, and available resources (no passwords, API keys, or credentials are included).
  • Results of tool calls made by the AI agent (e.g., aggregated statistics, connection names, automation names, template names and subjects).
  • When you upload CSV files or connect Google Sheets for analysis: only column headers and a small sample of rows (typically five) are sent to the model for plan generation. The full dataset is processed deterministically on our servers using the AI-generated plan and is never sent to the LLM.

The following data is never sent to AI models: passwords or API keys; email message bodies sent through the platform; full dataset contents; credit card or payment information; Google account credentials; or OAuth tokens.

No Training on Your Data

No user data is used to train any AI model. Anthropic and OpenAI have each committed to not using API data for model training.

Data Retention & Session Management

Up to 100 chat sessions are retained per user account. Each session stores the conversation history (messages, tool invocations, and their outcomes) encrypted at rest. Older sessions are pruned when the cap is reached (oldest first). AI-generated report analysis runs are stored encrypted at rest using AES-256-GCM and are subject to a maximum of 25 retained runs per user, with older runs pruned automatically.

Confirmation-Before-Write Policy

All write operations initiated by the AI agent — including creating or editing templates, creating or editing automations, running automations, sending emails, modifying tracker data, and Google Docs/Sheets writes — require your explicit confirmation before execution. The AI agent will display a confirmation card in the chat interface; no data is modified and no action is taken until you click Confirm.

Admin Visibility

Platform administrators can view a sanitized AI-generated overview of chat session activity. Raw conversation messages are never visible to administrators. Each session summary describes the user's intent and action categories in generic terms only (e.g., action types and counts) — no specific entity names, email addresses, financial figures, API keys, or credentials are included.

User Controls

You may view your full chat history in the Runs & Logs section, review all actions the AI agent performed on your behalf with timestamps, delete chat sessions, control which Google accounts are connected, enable or disable automations created by the AI agent, and review and confirm every write action before it executes.

18. No Professional Advice

The Service is provided for informational and operational purposes only. We do not provide legal, financial, tax, or business advice. You are responsible for evaluating whether the Service is appropriate for your particular use case.

19. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK.

While we implement reasonable safeguards, we do not guarantee that data stored within the Service will not be lost, corrupted, or altered. You are responsible for maintaining your own backups of important data.

20. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE AND OUR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM (OR ONE HUNDRED SINGAPORE DOLLARS (SGD 100) IF YOU HAVE NOT PAID US). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES; IN SUCH CASES, OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

21. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms or any applicable law; or (d) your violation of any third-party rights.

22. Termination

You may terminate your account at any time through the self-service option in Settings. We may suspend or terminate your access to the Service at any time if we reasonably believe your use of the Service poses a security risk, violates these Terms, or could cause harm to the Service, other users, or third parties. Upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive (including Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law) will survive termination.

23. Force Majeure

We will not be liable for any failure or delay in performance resulting from events beyond our reasonable control, including but not limited to internet outages, cloud infrastructure failures, power disruptions, natural disasters, labor disputes, governmental actions, or acts of war.

24. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If the dispute cannot be resolved within thirty (30) days, either party may submit the dispute to the exclusive jurisdiction of the state and federal courts located in Wyoming, United States.

25. Additional Legal Terms

Relationship of documents: These Terms, our Privacy Policy, our Refund Policy, and any order or plan you accept in the app together govern your use of the Service. If there is a conflict between these Terms and the Privacy Policy regarding how we handle personal data, the Privacy Policy prevails. If there is a conflict regarding fees, subscription, or use of the Service, these Terms and any applicable order or plan prevail.

Third-party links: Our marketing site or documentation may link to third-party websites. We are not responsible for the content, privacy practices, or availability of those sites. You access them at your own risk.

Payment processor: All payments are processed by Paddle.com Market Limited ("Paddle"), which acts as the Merchant of Record. Your use of Paddle's services is subject to their terms and privacy policy. We are not liable for Paddle's acts or omissions. See our Refund Policy for details on cancellations and refunds.

Feedback: If you provide suggestions, ideas, or feedback about the Service, you grant us a perpetual, irrevocable, royalty-free license to use them to improve the Service without obligation to you.

Business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in control as required by law.

Sanctions and export: You represent that you are not located in, under the control of, or a national or resident of any country or territory subject to comprehensive sanctions, and that you will not use the Service in violation of applicable export or sanctions laws.

26. Changes to Terms

We may modify these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. If you have an account, we may also notify you by email. Your continued use of the Service after such changes constitutes acceptance of the revised Terms. If you do not agree, you must stop using the Service and may terminate your account.

27. General Provisions

These Terms constitute the entire agreement between you and us regarding the Service. If any provision is found to be unenforceable, the remaining provisions will remain in effect. Our failure to enforce any right does not waive that right. You may not assign these Terms without our consent; we may assign these Terms without restriction.

28. Contact Us

If you have questions about these Terms, please contact us:

AffZero LLC
30 N Gould St, Ste R
Sheridan, WY 82801, United States

You can also reach us through the app or visit our Contact page.